SmartQ gives users a visual way to manage tasks. The application provides users with a board. Their board view includes five columns, each is a different status in the task completion process. The first is submitted, then assigned, work slated, completed and approved. The tasks are displayed in small boxes, called tickets, which include an overview of the item (such as the task name, type, who added it, when it was added and a short description of the item). As the task moves through the work flow process, it shifts to each column until it reaches the end and is completed and approved. When a new ticket is added, the user can include a description, title, tags, who it is assigned to, what stage it is in and when it is due. Newly submitted tickets automatically appear in the top of the first (submitted) column. The user must also add team members to SmartQ to assign tasks to them. This allows users to centralize their projects and team members and manage each step of a project or task.
SmartQ was founded in October of 2010. The application was designed to provide a work flow visualization tool that gave users more control and better team organization. The basic functions of the application have made it a good choice for many users, including those outside of the software development industry.
SmartQ provides users with a visual work flow tool. The user can visit their SmartQ board to actually see what tasks are outstanding and what step they are on. This allows the user to make decisions about schedule. Each ticket also includes links so the user can view detail or assign it to someone from the SmartQ board.
SmartQ has a unique design that some users may prefer. The task organization area is a large board that includes columns for each status level. Tickets appear as white boxes that include an overview of the item. The top of the board gives the user access to important functions, such as the list view, reports and settings controls. A search bar is also provided along with filters that allow the user to search by assigned to, tags or who requested the project. A rounded blue button in the upper, right hand corner of the board gives users access to the new ticket form.
SmartQ bases price on the number of users the accounts are purchased for. Each membership is given access to the same features and functions. Users are given access to a free 30 day trial as well when they first sign up. An account costs $8 per user per month.
SmartQ provides users with a visual way to manage work flow and complete projects. The application is easy to use and can be implemented in a number of industries. Overall, SmartQ gives the user a versatile tool to oversee a team of almost any size.